Table of Contents

  1. Introduction
  2. How to Get a Feature into the Product
  3. Voting on RFEs
  4. Understanding the Portal Page
  5. Understanding the Release Page
  6. Understanding the Patch Page
  7. Understanding the Release Table
  8. Understanding the RFE Table
  9. Understanding the Bug Table
  10. Disclaimer

Introduction

This help document describes the Zimbra product management portal. If you are viewing the public version of the site, some of the fields/content described in the various tables and pages will not be visible to you as they contain private and/or customer senstive information. If you have any suggestions or comments, please send email to feedback@zimbra.com.

How to Get a Feature (RFE) into the Product

  1. First search Bugzilla to see if there is already an existing RFE. If there is, then please add your vote to it! If there is no issue, then File an RFE in Bugzilla. Make the description as clear as possible.
  2. Vote for it

Voting on RFEs

RFEs (and bugs) are in part triaged by both the number of support requests and votes. So the more votes a RFE has, the more likely it is to make it into a release. The product team looks at issues on a weekly basis to determine what goes into which release so voting is very important.

Understanding the Portal Page

The portal page is the main landing page for the site. It consists of the following information:

Understanding the Release Page

The release page provides an details about a particular release. This page is accessed from the Release Table on the Portal page.

There is lots of useful information on the release page:

Understanding the Patch Page

The patch page provides an details about a patch to a release. This page is accessed from the patch table on the Release Page

The following is the information provided by the patch page

Understanding the Release Table

The release table provides information about current and future ZCS releases. It consists of the following columns

Understanding the RFE Table

The RFE (Request For Enhancement) table lists a set of product requirement. The RFE table appears in multiple places. For example: RFE's with the most support cases on the portal page, or the requirements table on the release page. The RFE table has the following columns:

Understanding the Bug Table

The bug table lists a set of bugs filed against the ZCS. The bug table appears in multiple places. For example: bugs with the most support cases on the portal page, or the fixed issues table on the release page. The bug table has the following columns:

Disclaimer:

Zimbra, Inc. reserves the right to update this information and to make changes, including but not limited to features, functionality or dates, at any time, without notice. The information on this site is not a commitment to deliver any product, feature or functionality by Zimbra, Inc. The timing of features or functionality is at the sole discretion of Zimbra, Inc.